If you purchased anything at Best Buy recently and took home a free Guitar Hero key chain, check your receipt. November 29th, we went into our Jackson, TN Best Buy and bought a few items. While at the cash register, we were asked if we wanted a free Guitar Hero key chain. I commented that as much money Best Buy makes they could afford to give away a lot of free stuff. We took out stuff home, including our free key chain and found that we were charged $1.29 for the key chain.
Now, you can laugh if you want to. But, IF this was done intentionally, think about how many key chains they sold for free on Black Friday and the following weekend. A single store could have made a $1,000 or more just on key chains. Make that nationwide and you have $100,000s of extra income. This is fraud.
I called Best Buy's customer relations. Michelle informed me that the key chains were indeed intended to be free but wasn't sure where the mistake came from. It was suggested that I take the key chain back for a refund and that I must do it within 30 days (within the normal return policy period).
Check your receipts and see if you were a victim! Complain is you were.
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